Privacy Policy

Last Updated: 05/30/2025

ChanHonTech Corporation and its affiliates and subsidiaries (collectively, “ChanHonTech”) respect your concerns about privacy. This Online Privacy Notice (the “Notice”) applies to personal data we collect on www.chanhontech.com (the “Site”) and when you purchase a product or service. The Notice describes the types of personal data we obtain, how we use the personal data, with whom we share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information, the rights you may have and how you can contact us about our privacy practices.

ChanHonTech Corporation is the entity responsible with respect to personal data that we collect through the Site. Please see the “How to Contact Us” section below for further information.

  • Personal Data We Obtain
  • How We Use Personal Data
  • How We Share Personal Data
  • Unsubscribing from Marketing Communications
  • Children’s Privacy
  • Links to Third-Party Services and Features
  • Updates to Our Online Privacy Notice
  • How to Contact Us

Personal Data We Obtain

The types of personal data we may obtain include:

  • Contact and Account Information: We receive contact information, such as your name, telephone number, postal and email address, and—as applicable—information about your organization such as your company name, job title, department, country, work location when you use our Site, purchase ChanHonTech products or services, and during in-person events.
  • Purchase Information: We receive information when you purchase products and services, such as billing and payment information.
  • Communications with ChanHonTech: We receive information when you communicate with ChanHonTech, including when you complete forms on our Site, communicate with us through social media or website chats, sign up for electronic marketing communications, order new products or services, or submit an inquiry.
  • Device Information: We receive information about the computers, phones, and other devices you use to interact with our Site, application or advertisements, including the IP address (which may be used to infer general location), unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits.
  • Information from Healthcare Providers: We may obtain certain personal data about individuals through healthcare providers and professionals (including hospitals or similar health care providers or one of their representatives) of our products and services, in which case they are responsible for obtaining and handling any required consents or for having another legitimate basis for processing such information to the extent required by applicable law.

While the personal data you choose to provide is voluntary, certain personal data may be necessary to provide you with the relevant product or service. If you choose not to provide certain information, this may affect my ability to provide you with certain products or services.

 

How We Use Personal Data

We use the personal data you provide on our Site for the following legitimate business purposes:

  • To Provide ChanHonTech Products and Services: To provide our products and services to you, including to process and fulfill your transactions and requests, to manage customer accounts, and to provide service delivery and customer support services, verifying customer information, and processing payments.
  • To Communicate With You: To communicate with you about our products and services, including to respond to inquiries, offer customer support and process claims in connection with products and services, and sending emails as permitted by law.
  • For Research and Development: To operate, evaluate, and improve our products and services, including administering and enhancing the Site, developing new products and services, perform data analytics, market research and customer surveys, as well as auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance.
  • To Advertise ChanHonTech and Customize Your Experience: To advertise and market our products and services and to personalize your experience with our services and Site.
  • Authentication, Integrity, Security, and Safety: To authenticate your account, to conduct data storage and information technology activities provide a secure Site experience, and to detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure our products and services.
  • Legal Reasons: To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of our Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

How We Share Personal Data

We will only disclose your personal data to other recipients if this is necessary to fulfill the purposes described below, you have given us your consent to do so, or we are required to do so by law or by a court or administrative order.

  • Affiliates and Subsidiaries: We share personal data we obtain about you with our affiliates and subsidiaries.
  • Third-Party Services Providers and Vendors: We also share personal data with service providers that perform services on our behalf such as marketing service providers, analytics providers, IT hosting providers, payment service providers, logistics services providers, resellers, accountant, attorneys, and consultants.
  • Marketing, Advertising, and Analytics Partners:  ChanHonTech uses third-party marketing, advertising, and analytics providers: to provide you with advertising about products and services that may be tailored to your interests, to provide statistics and analysis about how people are using our products and services, including our Site; and to provide advertising and marketing for our products and services, including targeted advertising based on your use of our Site. These third-party partners may receive information about your activities on our Site through third-party cookies placed on our Site. 
  • Sale or Acquisition of Assets: In the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation), your personal data will be one of the transferred assets. If this were to occur, we will include provisions in the applicable contract requiring the purchaser to treat your personal data in the same manner required by our Notice in effect at that time.
  • Legal Process and Protection from Harm: In addition, we may disclose personal data about you (a) if we are required or permitted to do so by law or legal process, for example due to a court order or a request from a law enforcement agency, (b) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, and (c) in connection with an investigation of suspected or actual fraudulent or other illegal activity.

How We Protect Personal Data

We maintain reasonable administrative, technical and physical safeguards designed to protect the personal data we obtain against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use. Please be aware that despite our efforts, no data security measures can guarantee security. You agree and acknowledge that we will not be liable or responsible for use or disclosure of your personal data that is the result of unauthorized or illegal access to our systems or those of third parties.

Retention of Personal Data

We retain personal data as long as needed to fulfill the purposes outlined above. We use the following criteria to determine how long to retain personal data the length of time that we have a relationship with you, and the services we provide to you; your requests to us regarding your information, or our services; any applicable legal, contractual, tax, or accounting purposes; and technical considerations and feasibility.

Unsubscribing from Marketing Communications

Where required by applicable law, we will obtain your consent to send you marketing communications about our products and services launches, offers and promotions, and invite you to events and surveys. You can tell us at any time not to send you marketing communications by e-mail by clicking on the unsubscribe link within the marketing e-mails you receive from us, or by sending an “opt out” request to the address indicated on such email. You may request not to be contacted by 3D Systems in connection with any new services, updates, news, or events by contacting us as described below.

 

Children’s Privacy

Our Site is designed for a general audience and are not directed to children. In connection with the Site, we do not knowingly solicit or collect personal data from children under the age of 16. If we learn that we have collected personal data from a child under age 16 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 16 may have provided us with personal data without parental consent, please contact us as specified in the How To Contact Us section of this Online Privacy Notice.

 

Links to Third-Party Services and Features

For your convenience and information, our Site may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by 3D Systems, we are not responsible for these third parties’ information practices.

Updates to Our Online Privacy Notice

We may update this Online Privacy Notice from time to time and without prior notice to you to reflect changes in our personal data practices. We will indicate at the top of the policy when it was most recently updated.

How to Contact Us

You can update your preferences, ask us to remove your information from our marketing lists, submit a request or ask us questions about this Online Privacy Notice or our practices by emailing us at info@chanhontech.com